FlexiDesk Support Mobile App - Terms of Service
1. Introduction
Welcome to the FlexiDesk Support Mobile App ("the App"). By using the App, you agree to comply with these Terms of Service. If you do not agree, please do not use the App.
2. App Overview
The App allows registered users to manage their FlexiDesk accounts, including requesting support, viewing support tickets, managing invoices, and accessing service orders. The App is free to use; however, users must be registered on the FlexiDesk support system.
3. Eligibility
To use the App, you must be a registered FlexiDesk customer with a valid account. Use of the App on shared devices is not recommended.
4. Data Collection and Usage
The App requires access to files, images, and location data to enhance user experience. User information is securely stored within the FlexiDesk support servers and is handled in accordance with our Privacy Policy.
5. Updates and Maintenance
We may release updates to improve security, functionality, and performance. Users should keep the App updated to the latest version to maintain security and optimal functionality.
6. Availability and Termination
FlexiDesk Ltd reserves the right to withdraw, modify, or terminate the App at any time without prior notice.
7. Limitation of Liability
FlexiDesk Ltd is not liable for any direct or indirect damages arising from the use or inability to use the App, including but not limited to data loss, security breaches, or service interruptions.
8. Intellectual Property
The App, including its design, code, and content, is the property of FlexiDesk Ltd. Unauthorized reproduction, modification, or distribution is prohibited.
9. Contact and Support
For support, users can contact FlexiDesk Ltd via email at support@flexidesk.cloud or call 0333 034 4443.
10. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England.
By using the App, you acknowledge that you have read, understood, and agreed to these Terms of Service.